Privacy Policy

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Privacy Policy

PRENashville.com Dylan Payne, REALTOR® | Benchmark Realty Clarksville 

Last Updated: May 17, 2025

*WE DO NOT SELL YOUR INFORMATION — EVER*

Data will not be sold or shared with third parties for promotional or marketing purposes.

Welcome to PRENashville.com ("Site"). This Privacy Policy explains how Dylan Payne, REALTOR®, affiliated with Benchmark Realty Clarksville ("we," "us," or "our"), collects, uses, discloses, and protects information from visitors to this Site. By using this Site, you agree to the practices described in this policy.

If you have questions, you may contact us at any time at contact@PRENashville.com.

When you submit a contact form or sign up for our email newsletter, we may collect:

• Full name
• Email address
• Phone number
• Any message or inquiry you submit

Communications. If you contact us directly, we may collect additional information from you. For example, when you reach out to our customer support team, we may ask for your name, email address, mailing address, phone number, or other contact information so that we can verify your identity and communicate with you. We may also store the contents of any message or attachments that you send to us, as well as any information you submit through any of our forms or questionnaires.

Events. If you register for an event that we host, whether in-person or online, we may collect relevant information such as your name, address, title, company, phone number, or email address, as well as specific information relevant to the event for which you are registering.

When you visit our Site, certain data is collected automatically through cookies and similar technologies, including:

• IP address and approximate location
• Browser type and device information
• Pages visited and time spent on those pages
• Referring website or source (e.g., a Google or Facebook ad)
• MLS/property search activity on this Site

We use the information we collect to:

• Respond to your inquiries and provide real estate services
• Send newsletters, property updates, and marketing communications (with your consent)
• Display personalized property listings through our MLS/IDX search
• Manage and follow up on leads through our customer relationship management (CRM) system
• Measure and improve the performance of our advertising campaigns on Facebook and Google
• Analyze site traffic and user behavior to improve the Site
• Comply with applicable laws and professional licensing obligations

We work with the following third-party services that may receive or process your information. Each operates under its own privacy policy.

Realtracs MLS / IDX SearchProperty search functionality on this Site is powered by Realtracs MLS data. When you search for properties or save searches, that activity may be tracked in accordance with our IDX agreement. Realtracs privacy information is available at www.realtracs.com.

Follow Up Boss (CRM)Lead and contact information you submit may be stored and managed in Follow Up Boss, a real estate CRM platform. Follow Up Boss privacy policy is available at www.followupboss.com/privacy.

Google (Ads & Analytics)We use Google Ads to run paid advertising campaigns and may use Google Analytics to understand how visitors use this Site. Google may use cookies to serve ads based on your prior visits to this Site or other websites. You can opt out of personalized Google advertising at adssettings.google.com.

Meta / Facebook (Ads)We run advertising campaigns on Facebook and Instagram through Meta's advertising platform. Meta's pixel or similar tracking technology may be active on this Site, allowing us to measure ad performance and build custom audiences. You can manage your Facebook ad preferences at www.facebook.com/adpreferences. Meta's data policy is available at www.facebook.com/privacy/policy.

This Site uses cookies and similar tracking technologies to operate effectively and to support advertising. Cookies are small text files stored on your device.

Types of cookies we use:

• Strictly Necessary – Required for the Site to function (e.g., form submissions, MLS search sessions)
• Analytics – Help us understand how visitors interact with the Site (e.g., Google Analytics)
• Advertising – Used to deliver and measure ads on Facebook and Google

Most browsers allow you to control or block cookies through their settings. Disabling cookies may affect the functionality of certain features, including the MLS property search.

If you sign up for our newsletter or submit a contact form, we may send you real estate updates, market information, or other relevant communications. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at contact@PRENashville.com. We do not sell or rent your email address to third parties.

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers listed in Section 4 above, as necessary to operate the Site and our real estate business
• With Benchmark Realty Clarksville, our affiliated brokerage, as required by our agency relationship and Tennessee real estate licensing law
• As required by law, including in response to a valid legal process or to protect the rights and safety of our clients or the public

We retain your information for as long as necessary to provide our services, maintain business records, and comply with applicable legal obligations. If you wish to request deletion of your information, please contact us at contact@PRENashville.com.

This Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will promptly delete it.

We operate in and are licensed in the State of Tennessee. Tennessee residents may contact us to request access to, correction of, or deletion of personal information we hold about them. We will respond to such requests within a reasonable timeframe. Contact us at contact@PRENashville.com.

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of this Site after any changes constitutes your acceptance of the updated policy.

If you have questions, concerns, or requests regarding this Privacy Policy, please contact:

Dylan Payne, REALTOR®Benchmark Realty Clarksville Email: contact@PRENashville.comWebsite: PRENashville.com

Terms and Conditions

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or inportant changes.

2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.



If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at support@PRENashville.com.



Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our privacy policy.